Privacy Policy

Effective date: October 16, 2026

This Privacy Policy explains how 3Phase Energy, LLC (“3Phase Energy,” “we,” “us,” or “our”) collects, uses, and shares information through our website at 3phaseenergy.com and when you contact us about our services. Our services include energy procurement, electric bill and tax audits, and tenant electric billing for owners and operators of commercial and multifamily properties.

By using our website or submitting an inquiry, you agree to the practices described in this policy.

Information we collect

Information you provide through our inquiry form. When you submit an inquiry, we collect your name, company, email address, and phone number, along with the property type, property location, current electric utility, services you are interested in, and any message you include.

Electric invoices you choose to attach. Invoices you upload may contain utility account numbers, service addresses, meter numbers, electricity usage, rates, charges, and taxes. Attaching an invoice is optional.

Information we obtain with your authorization. If you engage us and sign a letter of authorization, we obtain your historical electricity usage and account information directly from your utility. The terms of that engagement will also govern how we handle this information.

Information collected automatically. Like most websites, our site and its hosting provider may record basic technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the date and time of your visit.

Information from other sources. We may also obtain information about you or your properties from other sources, such as public records, utilities, suppliers, and business contacts.

How we use information

We may use the information we collect for purposes that include:

• Responding to inquiries and communicating with you, including about our services
• Evaluating your properties and preparing your complimentary review
• Providing and managing the services you engage us for
• Requesting pricing from electricity suppliers after you sign a letter of authorization
• Developing, improving, and marketing our services
• Creating aggregated or de-identified information, which we may use for any purpose
• Complying with legal, regulatory, and contractual obligations, and protecting our rights
• Any other purpose described when the information is collected, or with your consent

We may use artificial intelligence and other software tools to analyze invoices, billing data, and other information.

How we share information

We do not sell your personal information. We may share information in the following circumstances:

• Electricity suppliers. After you sign a letter of authorization, we share the property, account, and usage information suppliers need to prepare pricing and to enroll and serve your accounts.
• Affiliates. We may share information with companies under common ownership or control with 3Phase Energy.
• Service providers and advisers. We may share information with vendors and contractors who perform services for us, such as website hosting, form processing, email, file storage, and analytical and artificial intelligence tools, and with our lawyers, accountants, and other professional advisers.
• Legal and regulatory requirements. We may disclose information when we believe it is required or appropriate to comply with law, regulation, or legal process, or to respond to a request from the Pennsylvania Public Utility Commission or another government authority.
• Protection of rights. We may disclose information to protect the rights, property, or safety of 3Phase Energy, our clients, or others.
• Business transfers. We may transfer information in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.
• With your consent. We may share information for any other purpose with your consent or at your direction.

Cookies

Our website may use cookies and similar technologies, including analytics tools, to understand how visitors use the site. You can set your browser to refuse cookies, though some features of the site may not work properly.

How long we keep information

We keep information for as long as we consider it necessary or useful for the purposes described in this policy, and as needed for legal, regulatory, accounting, and recordkeeping purposes.

How we protect information

We take reasonable measures designed to protect the information we hold. However, no method of transmission over the internet or of electronic storage is completely secure, and we cannot guarantee the security of information you send us.

Your choices

You may contact us to request that we:

• Tell you what information we hold about you
• Correct information that is inaccurate
• Delete your information
• Stop sending you marketing communications

We will consider each request and respond as required by applicable law. We may keep information when we have a legal, regulatory, contractual, or business reason to do so.

Children

Our website and services are intended for businesses. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy at any time by posting the revised version on this page. Changes take effect when posted, and your continued use of the website after that means you accept the revised policy.

Contact us

Questions about this policy or requests about your information may be sent to: